General T&C’s:

1. All items are as is
2. No warrantees or guarantees unless stated otherwise
3. Most desks comes disassembled when collected or delivered as they will not fit on the delivery / collection vehicle and will get damaged 
4. If you wish to take the desks / items that we advised against assembled, then you need to sign that you wish to do so against our recommendation.
5. Pricing does not include delivery or assembly
6. We charge a fee to deliver and to assemble for you
7. No returns, exchanges or refunds
8. We do not have the screws or bolts that comes with desks but we will give you new screws that you need to drill in the desk (you will have the screws needed to assemble the desk)
9. No stock will be released without full payment reflecting on our side
10. Put a sticker on the item you want to confirm it is yours if you are not collecting now
11. Inspect the condition of the item/s to confirm the condition it/they are in as all items are second hand unless stated otherwise
12. We do not have keys for any items and will not provide any keys if an item does not have keys. Items are as you see them
13. We do not accept cash, only EFT’s or Card payments
14. We change a 2% fee on cash deposits into our account
15. We do not hold any items not paid for, we work with second hand items and thus work on first come, first serve.

New Office Furniture:

1. We do not manufacture any items so all new items will have a supplier warrantee or guarantee depending on the supplier
2. All of the new office furniture specifications can be found on our website under the Menu Tab > NEW
3. Not all of the product’s warranty or guarantee is the same, as it is from different suppliers. Familarize yourself with the T&C’s applicable to the item that you are interested in
4. We charge a delivery fee to deliver
5. Delivery fee does not include assembly, we charge an assembly fee to assemble. Assembly fee can be quoted upon request
6. We charge an assembly fee to assemble your item

Deliveries:

1. We use a transport company to deliver for us
2. We charge a delivery fee to deliver
3. Delivery does not include a trailer, pricing can be provided on request. We need to work out the size of the trailer needed for the amount of items that need to be transported
4. Long Distances would be quoted accordingly, it will not be the same fee as local
5. Transport Company is not VAT registered
6. You need to pay the delivery company directly using the banking details provided on their invoice or via Card. If you pay the delivery fee into H&A’s account, 15% VAT and an admin fee of 5% will be outstanding before delivery can proceed.
7. It is only the driver that is coming to deliver, assistants are extra R200 excluding VAT.
8. We only deliver to certain areas
9. Delivery fee does not include assembly
10. Most desks comes disassembled as it will damage during transport
11. We only deliver inside your yard / premises, we do not enter the customers home for safety reasons
12. Order needs to be paid in full before we deliver
13. Deliveries is subject to change and we cannot give confirmed delivery time
14. A delivery fee only covers one trip unless stated otherwise
15. If we need to assemble a desk after we delivered and already left the property, another delivery fee will be charged
16. If we confirmed a delivery date and you move the date the day of you will be liable for any costs incurred including extra staff and the trailer. That will need to be paid again for the next delivery date.
17. We organise the basic delivery arrangements between the transport company and yourself (client). We may ask you to contact them directly if arrangements get complicated or we are busy and not able to assist, to ensure your delivery runs smooth to speak to the transport company directly.
18. You can organise with the transport company directly, as it is an external transport company.

Collections:

If you are collecting, additional details would be needed for the individual collecting. This ensures that the correct item is given to the correct individual and for security reasons.

The following details would be needed :

1. Collectee name/s
2. Vehicle Type (Make)
3. Vehicle RegistrationThe Collectee would need to have a valid invoice or H&A issued collection note that corresponds to your purchase